Miles Masterclass Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share personal and professional information when you use our website (milesmasterclass.com) or mobile app (the “Services”).
By using the Services, you consent to this Privacy Policy.
1. Information We Collect
a) Account & Registration Data
- Name, email, phone number
- Professional qualifications and certifications
- Employer, job role, sector, experience
- Location, state board details (if applicable, e.g., CPA)
b) Usage & Learning Data
- Course progress, learning history, completed modules
- Certificates earned (NASBA CPE compliance, only if course completed per NASBA rules – refer to the Credits & Reporting FAQ)
- Interactions with webinars, podcasts, and micro-learning content
c) Payment Data
Collected via third-party processors (e.g., Stripe, App Store, Google Play).
Full credit card data not stored by Miles Masterclass.
2. Information We Collect Through Automated Means
a) Websites
- IP address, pages visited, click counts, order of page views
- Date and time of use, content watched, total minutes watched, error logs
b) Mobile Applications
- Device identifiers, IP address, OS, app version, update history
- Date and time of use, content watched, total minutes watched, error logs
c) Location Information
General location based on IP address (city/state/postal code).
3. Information We Collect from Others
Demographic and statistical information from third parties (partners, marketers, researchers).
Combined with your usage data to derive interests, personalize experience, improve analytics, products, and advertising.
4. How We Use Your Information
a) Providing the Services
- Complete purchases, deliver subscriptions, issue NASBA CPE certificates
- Communicate updates, course information, and technical notices
b) Marketing & Content Personalization
- Email, SMS, WhatsApp, push notifications, and in-app messages
- Customize advertising/content based on interests
- Future communication partners may be engaged at our discretion; information may be shared solely for communications purposes
c) Business Operations
- Research, analytics, reports, testing new features
- Fraud prevention, app stability, security monitoring
d) Legal & Compliance
Comply with legal processes, enforce Terms, protect rights, respond to claims.
5. Combined & Aggregate Information
We may combine information from multiple sources for analytics, product improvement, or marketing.
Aggregate or de-identified information may be disclosed publicly or to partners without identifying individuals.
6. Cookies & Similar Technologies
a) Essential Cookies
Necessary for login, course access, subscription management.
Collected even if other cookies are rejected.
b) Performance & Analytics Cookies
Track platform performance, usage trends, improve Service.
c) Functional / Preference Cookies
Remember preferences like language or course progress.
d) Marketing / Communication Cookies & Partners
Used to send emails, SMS, WhatsApp, push notifications.
e) Managing Push Notifications
Can be disabled via your device settings (iOS/Android).
Disabling may limit certain alerts or updates.
f) Managing Cookies
Non-essential cookies can be disabled via browser/device settings.
Some Service features may not work if cookies are blocked.
7. Online Analytics & Advertising
Use of third-party analytics (Google Analytics, Firebase) to monitor usage, audit, research, or prevent fraud.
Online advertising may be delivered by third parties based on demographics, interests, or previous activity.
Users may opt out of targeted advertising via:
- Network Advertising Initiative
- Digital Advertising Alliance
- Your Online Choices
- Google Ads Settings
8. Disclosure of Information
a) Affiliates & Subsidiaries
Shared within the Miles Masterclass Inc. family for consistent service delivery.
b) Service Providers
Access provided only for performing services (billing, marketing, analytics, AI, security, legal, etc.).
c) Protection of Miles Masterclass & Others
Disclosure permitted to comply with law, enforce Terms, protect rights, or prevent fraud.
d) Business Transfers
User information may be transferred in mergers, acquisitions, or asset sales.
e) Public Forums
Content posted publicly may be visible to others and used for marketing.
f) Aggregate / De-identified Information
May be disclosed freely without identifying individual users.
9. Retention of Your Information
Retained only as long as necessary for Service provision or legal compliance.
10. Security
Reasonable technical and organizational safeguards implemented.
Internet/email transmission is never fully secure; share personal data with caution.
11. Mobile Services
Standard carrier fees may apply.
Consent to receive SMS, calls, or push notifications from Miles Masterclass or service providers.
Users must update mobile numbers to ensure messages are received by the correct person.
12. Third-Party Links & Features
Services may include links to third-party websites or plug-ins (e.g., social media).
Data collection by third parties governed by their privacy policies, not this Privacy Policy.
13. Children
Services not directed at children under 13; we do not knowingly collect their data.
14. Changes to This Privacy Policy
Policy may be updated; latest version posted on milesmasterclass.com.